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Use the sign-in recovery path or account settings depending on whether you can still log in.
If you are signed out, use the Forgot Password flow on the login screen to begin account recovery.
If you are signed in, open account settings and update your password or linked authentication method there.
If the account uses an external provider or Moodle-managed credentials, support can help confirm the correct path.
Still blocked?
If this article does not resolve the issue, move to chat support or include the article title when you contact the team so they can continue from the same context.