Payments & Billing

How do I get a refund?

Refund requests start from the dedicated support refund flow.

Open the refund request page and provide the order, course, or subscription context for the charge you want reviewed.

Describe the issue clearly, including duplicate charges, mistaken purchase, or unmet content expectations.

Support reviews the request and follows the platform refund policy before issuing a response.

Still blocked?

If this article does not resolve the issue, move to chat support or include the article title when you contact the team so they can continue from the same context.